Privacy Policy

*Elefant Gratings take the protection of your personal data very seriously. In this policy we explain how we will treat your personal information.

Website Visitors

Our website uses certain functions of Google Analytics to identify information about visitors to our site. This collects non-personally-identifying information of the sort that web browsers and servers typically make available, like browser type, referring site, geographical location, IP address and the date and time of each visit. Download & Brochure Request pages within our site request information including, name, email address, telephone number and company details. You may also be contacted by a member of our own organisation after submitting these details to discuss your requirements further in the interests of our own business function. However, we do not pass this information on to any third parties or resellers.

Contact Form

If you send us enquiries via the contact page, your details, including contact details you provided there, will be stored to process the request and in case of follow-up questions. We will not share this information without your consent.

Cookies

A cookie is a string of information that a website stores on a visitor's computer, and that the visitor's browser provides to the website each time the visitor returns. We use cookies to help us identify and track visitors, their usage of our website, and their website access preferences. Visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using our website.

Protection of Certain Personally-Identifying Information

*Elefant Gratings stores personally-identifying information like name, email address & mobile number on a CRM (customer relations management) package which is only accessible by employees within our group of companies and is stored specifically for the purpose of our day to day business use only for products/services offered. By supplying your information via email, website contact or telephone you acknowledge this and agree to the storage of this information for future use.

*Elefant Gratings also discloses potentially personally-identifying and personally-identifying information to subcontractors in order to fulfil our commitment to supplying you with goods/services offered. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using our websites, you consent to the transfer of such information to them. *Elefant Gratings will not rent or sell potentially personally-identifying and personally-identifying information to anyone. *Elefant Gratings may occasionally send you an email to tell you about new products or services, solicit your feedback, or just keep you up to date with important developments in our company. If you send us a request (for example via email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. *Elefant Gratings takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information. By submitting your personal data, you agree to our storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with the requirements set out in the applicable data protection legislation and this privacy policy.

How long we keep your data for

We keep your personal information for as long as is necessary for the purpose(s) for which we originally collected it. In certain circumstances we have a statutory obligation to keep your personal information for a set period of time for example financial information (normally 6-7 years) for financial auditing purposes.

Information, Cancellation & Blocking

You have the right, at any time, to free information about your stored personal data, their origin and recipient and the purpose of the data processing and a right to correct, block or delete this data. You can contact us at any time by writing to the business address or by sending an email. We will not discuss any of these matters on the telephone as proof will be difficult to ascertain and therefore defeat the purpose of this policy.

*Elefant Gratings is a trade name of PcP Gratings Ltd, Enterprise Drive, Four Ashes, Wolverhampton, Staffordshire WV10 7DF Co. Reg. 1991883.